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Vista - 64bit support

Last post 12-12-2008, 3:22 PM by Quenton Eiland. 77 replies.
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  •  09-17-2007, 2:31 PM 1805 in reply to 1565

    Re: Vista - 64bit support

    once again folks, petition to get this software/ scanner to work under 64 bits still going on:

    http://www.petitiononline.com/winvisxp/petition-sign.html

  •  09-18-2007, 8:09 PM 1829 in reply to 1805

    Re: Vista - 64bit support

  •  09-20-2007, 11:42 PM 1881 in reply to 1829

    • alornmage is not online. Last active: 09-12-2008, 4:51 PM alornmage
    • Top 10 Contributor
    • Joined on 02-26-2007
    • Greenville, NC
    • MVP

    Re: Vista - 64bit support

    Hey.. don't forget the petition! *fires off horns of war.. sounds klaxons*  God I just HAD to login really quick because I thought an entire 12 minutes might go by without you reminding us about the importance of about the petition.

    It's so sad.. there are almost no legitimate support questions on here because ALL anyone can read about is the 40 recent posts on the necessity of internet-picketing. Thank you... you've killed everyone now! We have ALL just rolled over and died from petition apoplexy... damned you and your dogged successful strategies of mental warfare.... I surrender in the name of my browser cache... (lol.. not likely. It's too easy to keep this up for days!)

    I did the math.. 89 posts... 39 of them about the exact same thing, with the almost exact same wording... (it's not like I had anythign else to do but read about the petition... lol) Technically, that only makes you 43% annoying. (No worries.. the other 57% of your time is understandably consumed being target practice at the NR executive dart board beside the water cooler).

    In addition to the negative impact you're having on their customer support forums (which translates into sales) you're being pointedly counter productive.

    Let's run this to its inevitable conclusion and discuss the possible outcomes:

    1) You get 12 gajillion signatures... THEN you decide hell, a lawsuit is in order for false advertising... NR goes broke trying to defend against your criminal insanity. Result = We all Lose!

    2) Sean kills Jenn in a fit of rage because he can't actually hit you in real life instead... the PR department dies... no one is employed to read the forums... See option #1 for outcome.

    3) You actually realize that MAYBE they've heard your request (one of the first 39 times) and are working as hard as they can to fix other issues that maybe they consider to be more important before trying to adopt a new operating system that LOTS of companies can't support yet... when they still have a few other bugs to handle in their current version first...after which they will get to yours... after which we can delete your 42 million posts and get back to actually providing consumer support... the world goes on spinning. Then, you save face, respect, and receive the appreciation of countless individuals for doing a job well done and defeating the NR facist regime!

    4) You get hit by a bus tomorrow while delivering pizza for dominos and we all have to wonder what happened to you... no one will ever know the truth... (not nearly as satisfying)

    5) You call me Cowboy again (in all caps), come up with acronyms for CEO that you find amusing, and continue ceaselessly onwards, much to the detriment of all involved and global society as a whole, wasting valuable time that you could be using for something (Hey.. it's possible). In defense of which I will be forced to give up tuesday night television just to devote my entire super crime fighting skills to bringing about your ultimate destruction in a battle of wit you can't possibly win.

    6) Others finally join in the fight against you and the tyranny is forced to end.. somehow God help us.. please.

    7) I get banned from the boards and someone else takes up the fight against your annoying, repetitive, nonproductive, counter-intelligent rants in my place.

     

    Jenn/Sean/God/Whoever Will Listen: I do agree with the suggestion made by another of the forum members.. give Davioh a sticky topic for his postings... so maybe he'll at least confine his rants to one place instead of spamming/flaming each and every single vista post with the petition. Christ.. there wasn't this many flyers up with McGovern ran for president! (Watch.. here we go again with a definition of spamming/flaming.)

    It'll be good.. you can assign each post a card value and play UNO with them since he assumes you're not actually working all day every day and you've GOT to eventually get tired of playing solitaire.

     



    Regards,

    Tommy Jordan
    3rd & Wayne, IT Services
    www.twnetworx.com
  •  09-22-2007, 11:06 AM 1889 in reply to 1881

    Re: Vista - 64bit support

    well Cowboy, you shall soon get your wish. I will soon bugger off into the sunset to leave you with your beloved forum (I got the message that "thar ain't room in this here forum for the both of us") lol.  Just a quick note that there is now an article on the petition out there.  Perhaps it will garner more support then resorting to bringing cowboy down in  a big funk....

    http://www.theinquirer.net/?article=42548

  •  09-22-2007, 2:02 PM 1892 in reply to 1881

    Re: Vista - 64bit support

    Err... I had to register even though I don't own the product just to reply to this nonsense. If you are by any chance a developer, your energy wasted into typing all this crap should've been leased to NeatReceipts developer team and all would be well.

    About fixing other issues before porting -- this is what I as a developer do not understand. People here ask for drivers. It is common to use the same source code for both 32-bit and 64-bit drivers.

    Basically, if you port your driver to 64 bits, you will have the same issues you already had in 32-bit driver if any of those issues were driver, and not application specific.

    When you later fix those issues they will get fixed in both versions because the code is shared. So, in my opinion, it is a pretty lame excuse.

    @Jenn:

    What does "There are no plans at this time" mean? How long will "at this time" phase last? Let me guess... until product EOL, right?

    Nice move, it will help your company keep their "valued" customers.

    Regards,

    Igor

    Filed under: , , , ,
  •  09-22-2007, 2:18 PM 1893 in reply to 1889

    Re: Vista - 64bit support

    Steve, what exactly is your point? Also, WHAT IS THE PURPOSE FOR YOU EVEN TO BE ON THIS FORUM? In case you forgot, this thread is entitled "Vista - 64bit support". What exactly does your posting have to do with the topic??????
  •  09-22-2007, 4:28 PM 1895 in reply to 1893

    Re: Vista - 64bit support

    Come on Steve, be truthful about it for once.  Your purpose was to disparage me and my point whatever it might be!  Your purpose was to disparage the news source by mentioning its country of origin.  Whats the matter, have something against the British Steve?  Don't think they can come up with an Information Technology news website?  What exactly is wrong with the site?  Go on, bash them like you know you want to.  You see, I HAVE a reason to be on this forum: to try and get the company to fix the users problems. I would be busy scanning in months of built up receipts but the soluton still won't work with my notebook here. (awaiting smart commentary from steve or cowboy that I am the reason for the company's problems, problems on this forum, world problems...LOL).
  •  09-22-2007, 11:46 PM 1897 in reply to 1702

    Re: Vista - 64bit support

    mysticbyiq:

    http://www.plustek.com/support/

    Look for the M12 drivers ... it seems as if Plustek is the OEM of the neatreceipts scanner.

    Mileage may vary since I have found my copy of Neatreceipts to be incompatible with both Vista 64, and VMWare hosted by Vista 64 with an XP32 guest OS.

     

     

     

    NeatReceipts does work inside a guest OS (XP PRO 32bit) on VMWare 6.x with a host OS of Vista x64. You just have to be sure and send the usb device to the VMWare Guest OS. (Under menu: VM -> Removable Devices -> USB Devices -> Plustek USB Device)

     

    A little old response, but wanted this out there. It is an alternative for those in dire need of a functioning product on a 64bit OS. When they finally do release an update that supports 64bit hardware, just backup the databased and move it to the host OS. 

     

     

    Also, you guys are targeting each other again. Best to leave be what someone won't change, lets all try to keep comments respectable.

     

    Davioh: have you considered Jenn's offer? It sounds fair and actually pretty high profile for the forum to be stickied where eryone will see it. 

     


    -Jonathan Hardison-
  •  09-23-2007, 2:18 PM 1900 in reply to 1897

    Re: Vista - 64bit support

    Jonathan,

    I would interesting in knowing more about your experience with VMWare 6, Vista64 host, and XP32 guest OS ... I get it to work, but the USB driver in the Guest OS locks up intermittently and takes the App and VM down with it ... requiring VM Guest Power-Cycle.

     

     

  •  09-24-2007, 8:14 AM 1902 in reply to 1900

    Re: Vista - 64bit support

    I'll do some extended testing for you.

    One thing I do, that I don't know if you did. I did NOT install the plustek driver on the host OS before attaching to the guest OS. I just cancel the dialog for installing the drivers.

    The guest OS is completely rolled up on available updates, no AV and only has NeatReceipts installed in it.

     

    I did try this with a free vm product (VirtualBox) but it would cause my system to reboot every chance it got. Was just looking for alternatives to paid products.

     

    Thanks,


    -Jonathan Hardison-
  •  09-24-2007, 9:34 AM 1903 in reply to 1902

    Re: Vista - 64bit support

    I've been testing for 2 hours now, and haven't seen any issues of locking up or crashing the VM.

     

    Here's what I'm testing with.

    • VMWare Workstation v6.0.1 build-55017 (Be sure to upgrade your VMWare tools as well)
    • Guest OS: Windows XP Pro SP 2 + All Updates
    • Host OS: Windows Vista x64 Ultimate + All Updates
    • NeatReceipts v. 2.7.6  (Vista Beta Download)
       
    Thanks,

    -Jonathan Hardison-
  •  09-29-2007, 8:45 PM 2006 in reply to 1903

    Re: Vista - 64bit support

  •  10-01-2007, 9:54 AM 2019 in reply to 2006

    • Jenn is not online. Last active: 12-19-2008, 11:43 AM Jenn
    • Top 10 Contributor
    • Joined on 01-08-2007
    • MVP
    • Host NeatReceipts Employee

    Re: Vista - 64bit support

    Hi Davioh,
    I'm not sure if you've seen my previous posts, however, I'd like to make your petition sticky in the Product Feedback & Suggestions Forum so you won't have to keep reposting your petition.  

    Please write a new post with your link to the petition in the Product Feedback & Suggestions Forum and I'll make it sticky. 

    Also, I'd like to be very clear that although NeatReceipts doesn't support 64-bit today, it does not mean that we won't in the future.  We appreciate your efforts and we understand your frustration in not being able to use the product at this time.  If we had the ability to quickly and easily support 64-bit, we would, however, software development does not work that way.  Please don't take it as if we're ignoring your requests or petition. 

     

    Sincerely,
    Jenn

     

  •  10-02-2007, 1:35 AM 2042 in reply to 2019

    Re: Vista - 64bit support

    ok:

    a new sticky thread about vista, xp 64 bit per moderators requests:

    http://neatreceipts.com/Forum/forums/thread/2039.aspx

  •  10-27-2007, 10:49 PM 2369 in reply to 1668

    • jcole is not online. Last active: 10-27-2007, 10:49 PM jcole
    • Not Ranked
    • Joined on 10-28-2007
    • New Member

    Re: Vista - 64bit support

    I have been waiting for x64 suppot for over 2 years.

    I have WIndows XP64 professional.

    Every other program I have works fine - They just port the 32bit driver to 64 and run in 32bit mode.  But I can not even get Neat Receipts off my system because the UNWISE.EXE does not work.  I have played around with this for the past year or so and am now giving up.  I am going to WIPE MY DRIVE just to get Neat Receipts off of my system.  I have contacted tech support at least a dozen times an still have not received any help.

    thanks!

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