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Hi Jenn,
Why am I not finding any way to adjust the image? Is this a feature available only with certain software versions? I am running the most current version 3.0.4 (upgraded from the 3.0.3 that I purchased in box). I thought if I calibrated the image would show up better. But in fact the image became even ...
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Thanks Mike,
Here lies the problem. I am running NeatReceipts on Vista using Parallels. I just bought and upgraded to 3.0.4, so I just paid for it this morning hoping it would fix it.
I checked everything you said. The only thing I am UNABLE to do is try different USB ports. I run a Mac Pro, and NeatReceipts is connected to an external USB hub. ...
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I am not sure if it is a hardware or software problem, but I have tried scanning the calibration sheet, a receipt, and a business card.
The calibration sheet crashed the software the first time (during the calibration step during setup) and resulted in the green light on the scanner blinking really fast on and off until I unplugged the ...
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So, I am a veteran QuickBooks user, and was pointed at NeatReceipts to help in alleviating all the paper of receipts, but also was recommended to NeatReceipts because it claims to "…work in parallel with these programs (to) help eliminate data entry for them." Well, it doesn't really help in that way, at all, ...
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Something's wrong with your Ask A Question. Here's the scenario:
1. I log in customer support site.
2. I click on Ask A question and filled in necessary details.
3. It always brings me to a page to create a new account WHEN I ALREADY HAVE AN ACCOUNT.
What's the problem and how do I solve it?
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