The Neat Company Forums

Scanner won't work? Scanner not ever going into the "Scanalyzing" stage? What's wrong? Answer: You calibrated the scanner. Solution: Uninstall NR completely. Reboot. Reinstall. When prompted to scan the first document, you will receive a "must calibrate scanner" message. Hit Cancel.Scan Again...... ...

Jenn, I had a client, Bill, with a simiar issue. He kept telling me that his SQL reinstalled every time his laptop restarted. Well, I assumed mine was fine, but apparently I haven't been watching my boot screens close enough. I noticed it a few days ago and then rebooted and watched it happen again... Each time my machine restarts I get the ...

Ok Ok Ok. I hope you're happy! lol (just kidding)  After spending a year traveling overseas and becoming completely dependent on NR for my life to be able to continue, I decided for reformat my already-reformatted Vista OS and replace the 64 bit version with the regular 32 bit version. So.. I've done my part.. now when I can I get my ...