The Neat Company Forums

Seems to me you are the one whining here.  GIVE ME A BREAK.  I've solved many a problem by searching a forum, quickly and accurately.  It may also not have occured to you that I might not be able to call during support hours, as I work through the night because I have to stay up anyway to care for a disabled ...

I suggest contacting NR support instead of trying to fix it yourself, running into even more problems, and then whining all over the NR forums.  My interpretation of what you've written is that you've tried to do all this on your own, and failed, and haven't even tried to contact NR support for help.  Yet the tone that ...