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  • Has anyone tried Bestine or similar solvent to clean the scanner?

    Recently I scanned a receipt that had some super sticky post-it note adhesive stuck to it. My scanner got a bit mucked up but luckly the dry pad cleaner got it back in order. But it got me thinking that I might need to use an adhesive solvent if I got into a really sticky situation. In the past I have used Bestine ...
    Posted to General Questions (Forum) by rentfrow on November 8, 2007
  • Cleaning Wipes and Calibration Sheets

    Undoubtedly in the days, months and years ahead I will need to recalibrate and certainly clean again.  The calibration sheets likely have some lifespan to them.  However the wipes will likely be worthless within hours of their use since they are alcohol based.  Where can additional sheets be purchased?   Andrew
    Posted to General Questions (Forum) by ahatheway on November 3, 2007
  • Re: Black Area now in Scanned Receipt Images.

    Hi Kristina, There will not be an additional update released (besides 2.8 for the 2.x version).  If you have not done so already, I would suggest cleaning your scanner.  Dust or particles on your scanner lens can cause cropping issues.  You can use the cleaning paper that was included in the box, drop some rubbing alcohol on it ...
    Posted to General Questions (Forum) by Jenn on October 31, 2007