The Neat Company Forums

Every so often NEAT Receipts crashes on my computer and loses data. I don't know the technical details of how SQL Server works, but shouldn't every transaction be committed to the database? I just scanned some receipts, edited some existing receipts, created a new Folder and moved some receipts from one folder to the new folder. I lost ...

Thanks Mike, Here lies the problem. I am running NeatReceipts on Vista using Parallels. I just bought and upgraded to 3.0.4, so I just paid for it this morning hoping it would fix it. I checked everything you said. The only thing I am UNABLE to do is try different USB ports. I run a Mac Pro, and NeatReceipts is connected to an external USB hub. ...

I am not sure if it is a hardware or software problem, but I have tried scanning the calibration sheet, a receipt, and a business card.   The calibration sheet crashed the software the first time (during the calibration step during setup) and resulted in the green light on the scanner blinking really fast on and off until I unplugged the ...