The Neat Company Forums

Just curious, I noticed that most of the dates on this thread were dated in May of this year. Just got mine for Xmas and it scans great on the quick scan but when I do a regular scan, it seems to have the issue of hanging up when it gets to the "Generating PDF" sequence ......has anything been done yet to address this issue? So ...

I have just installed NR Professional (Version 3 SP1 update) on my Vista Home Premium machine.  NR works great...except at various intervals it simply hangs and the only way I can do anything is to end the program thru Task Manager.  At first I noticed it was doing it when I was making changes in the Personalize area to lists, column ...

After the first scanning a receipt the program goes through it's routine of recognizing the scan and then indicates it is constantly "Generating PDF" even though the image has appeared and I can edit it and fill the fields.  I tried restarted and the problem still happens. I'm running a PowerMac G5 dual 2.0GHz.