Perhaps you can let us know who the 3rd party is! As Quicken use to require Windows Administrator access to use many functions (Big security risk to say the least). A Blog was started to let them/SEC/Banks etc.. that this was an unacceptable problem. Prior to that they ignored user requests.
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Rafi,
VP of Development, VP Marketing or whom ever really makes customer requests happen. Please get with the IT/Business productivity program. Software Applications on 64 bit OS and 64Bit Chips are not a new thing, and the market is way beyond small % suggested by NR reps in your threads to date.
I also notice that Plustek site is useless (Only shows Adobe Flash header) to anyone running standard settings on IE7 using Vista or SVR2008. Is your problem perhaps the API-Program-Interface with thier scanner, or just NR programmers not abel to write code to newer .NET/64Bit coding standards?
Regardless, to survive and to have Business-MBA & Techie types like myself recommend & use your product you have to work to be ahead of the curve not behind the curve. Therefore, get a few Microsoft, HP, DELL User groups to test, give away, and use your product at clients (SBM)after making sure it works with 64Bit. This should ideally be for all users on 3.x and is a MUST for those getting the new 4.x producxt you just announced. A few other items if not already in 4.x specs is better DB data splitting, merging, backup abilities; and a way to bring in old CardScan files into system. (I have over 2000+ old contacts I can't import without extensive work)