The Neat Company Forums

I purchased a scanner package a few days ago while passing through Dallas with the intent of evaluating the product for deployment within my company.  Most of our people travel a lot so it seemed a useful product but there are some annoying bugs. 

 
The first is that there are only two paper size options; letter or legal.  I normally use A4 which is a different size to either option.  Since most of my users also default to A4 this would open me up to too many questions on where it is.  With the large variety of paper sizes available in every other piece of software that I own, why are there only two????

 When exporting to PDF there are large borders, even with the "Scale to fit" option selected (???).  What is this option actually supposed to do? 
 

The database is good but we have both Acrobat and Paperport in the office without these limitations and expect more from the software I buy.

Hi, Robert

We used to offer A4 and legal as our paper size options.  We got quite a bit of feedback from users demanding letter instead of A4.  I guess there's two sides to every story.

When exporting an 8.5x11, you'll actually want to use 'crop to fit' to get rid of excess whitespace around the borders.

Mike,

I'm sorry but your statements on paper size really doesn't make any sense.  Why would there be a need to exclude either letter or A4 from the paper size options?  All other software that I have manages to offer both.  I would expect your userbase to be largely professionals that could manage to deal with choosing between three options instead of just two.

Regards,

Robert.